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Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed. This unit explores the types and purposes of stakeholder relationships and the skills required to overcome challenges and manage these effectively.
Join our comprehensive CMI 509 managing stakeholders unit to master the art of stakeholder management in today's dynamic business landscape, the success of any project hinges on your ability to engage, influence, and satisfy stakeholders. Through this unit, you will unlock the secrets of effective stakeholder communication, conflict resolution, and strategic decision making. Our expert instructors will guide you through practical case studies, empowering you with the skills needed to navigate complex stakeholder relationships with finesse.
Enhance Stakeholder Engagement: Learn strategies to effectively engage and manage stakeholders fostering positive relationships and project success.
Improved Communication Skills: Developed strong communication techniques to convey project goals progress and challenges to stakeholders clearly and persuasively.
Conflict Resolution: Acquire skills to identify and address conflicts among stakeholders, leading to smoother project execution and reduced disruptions.
Strategic Decision Making: Gain insights into stakeholder priorities and expectations, enabling you to make informed decisions that align with project objectives.
Risk Mitigation: Understand how to identify potential risks relating to stakeholders and implement proactive measures to mitigate their impact.
Increased Project Success Rate: Apply stakeholder management best practises to increase the likelihood of project success on time for delivery and within budget.
1.1 Analyse the types of stakeholder relationships within organisations
1.2 Examine the benefits and challenges for organisations working with different stakeholder groups
2.1 Examine the contractual frameworks for stakeholder engagement and management
2.2 Specify a process for planning stakeholder engagement
3.1 Analyse the role of the manager in managing stakeholder relationships
3.2 Evaluate the use of collaborative working techniques to manage stakeholder relationships
3.3 Discuss methods for managing conflict in stakeholder engagement
4.1 Examine methods for measuring the impact of stakeholder engagement on organisational performance
Option to carry out the course face-to-face or virtually.
The CMI Level 5 Award is designed as the shortest and most concise qualification and usually takes between one and three months.
To achieve the CMI Level 5 Award learners will be required to complete one 3,500 – 4,000 word written assignments that require taught theory to be applied to the organisational context:
As part of your course fee, you are given access to post-classroom tutorials and learning materials. These materials are to support learners with completing the assessment.
After the successful completion of the written assignment, you will gain a CMI Level 5 Management and Leadership Award qualification.